Customer response agent
Answers enquiries on your website in your voice, around the clock. Escalates to you only when a human decision is needed.
Custom AI agents · built and run for you
AI agents that do real work for your business
Not a chatbot widget. A working member of staff, built around your business — answering customers, taking bookings, handling the repetitive work, while you do the part only you can do.
Designed, deployed, and maintained for you — everything in writing.
Guest
Do you have a room for two this Friday? We arrive late, around midnight.
Agent
Yes — a garden double is available Friday to Sunday. Late arrival is fine: I'll leave self check-in instructions and the owner's number. Shall I hold it under your name?
→
Booking captured. Owner notified in the morning digest.
Capabilities
What an agent takes
off your plate
Booking & lead agent
Qualifies leads, checks availability, and captures bookings directly into the tools you already use.
Back-office agent
Drafts replies, prepares reports, and keeps records tidy — the repetitive hour of your day, handled.
Process
How it works
Three stages, all in writing. You review everything in your own time — no calls, no pressure, full documentation.
Scope
A short written brief: what your customers ask, what tools you use, where your time goes.
Build
Your agent is built and tested against real scenarios from your business, then reviewed with you before it ever speaks to a customer.
Run
Live with monitoring, a monthly report, and continuous tuning. You stay in control; it stays accountable.
It answers guests at 2am better than we did at 2pm. Setup took a week, and it has paid for itself since.
Pilot customer — Boutique hotel, Epirus